“The Role of Advocacy Services: Supporting Open Disclosure”

Dear Colleagues

We are pleased to share with you the link to our first webinar for 2022  – “The Role of Advocacy Services: Supporting Open Disclosure”. This webinar will take place on Wednesday 9th February at 11.00am (event details below).

As per our last email, we are very mindful of the pressures that services are currently working under. We will be recording this webinar and making it available on the HSE Open Disclosure website for those of you who may not be in a position to attend.



We are delighted to welcome back guest presenters for this webinar from National Advocacy Service and Patient Advocacy Service:

Louise Ward,  National Advocacy Service for People with Disabilities and Lisa Walsh, Advocacy Team Lead with the Patient Advocacy Service.

Should you have any questions / concerns that you would like addressed during the webinar, please email OpenDisclosure.Office@hse.ie in advance of the webinar and we will endeavour to address them during the webinar.


  • To give an overview of the Patient Advocacy Service  and National Advocacy Service and explain their remit and services available
  • To share the person’s lived experience
  • To demonstrate how Advocacy Services can support a person with reduced capacity
  • To show how the Patient Advocacy Service and National Advocacy Services can be used in the Open Disclosure process
  • To give an overview of the National Advocacy Service and explain our remit and services available
  • To share the person’s lived experience
  • To discuss the importance of a person centred approach to service provision for people with disabilities.

We are welcoming all  staff to attend this webinar. Please circulate to everyone in your organisation who may be interested in attending.


We are awaiting confirmation of CPD accreditation from RCPI and NMBI – details of this will follow. Please note that CPD is only available for those who attend the live event.


 NOTE Registration is NOT required for this webinar

Date and Time:                 Wednesday 9th February 2022, 11am – 12.30pm

Webinar Link:                    Click Here

Event Number:                 2731 158 0487

Event Password:              NODO

 When you join the webinar you can listen to the webinar over the computer but sound quality may be better over the phone should you wish to dial in:

Telephone details:         01 526 0058, when prompted enter the following access code: 2731 158 0487

Please see attached practical guidance on how to access the webinar (using the link OR via the internet without the link).

Thanks to you all for your support for open disclosure and we look forward to engaging through this webinar. If you do not wish to receive communications from our office please let us now by contacting OpenDisclosure.Office@hse.ie

Kind Regards
The National Open Disclosure Team

National Open Disclosure Office | National Quality & Patient Safety Directorate
 Donegal Town Community Hospital | Donegal Town | Co Donegal | F94 V670 

Email:             OpenDisclosure.Office@hse.ie
Landline:        +353 (0)87 100 4242
Website:         www.hse.ie/opendisclosure   

Please visit www.hseland.ie for training –

Module 1 “Communicating Effectively through Open Disclosure” and Module 2 “Open Disclosure: Applying Principles to Practice”


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